1.  What methods of payment are accepted?
We accept all major credit cards, Paypal, money orders and personal checks (10 days to
clear).  If you pay by money order or check,  you will find the address to send your
payment when you place your order.  Please include a copy of your order (which will
have been sent to you by email) with payment. It is difficult for us to match your order
solely by the name on the money order.  USE OF STOLEN OR FRADULENT CREDIT CARDS  
ON THIS SITE WILL BE REPOTED TO LAW ENFORCEMENT, AND WE WILL COOPERATE TO
ENSURE THAT VIOLATORS ARE PROSECUTED TO THE FULLEST EXTENT OF THE LAW.  
UNLESS YOU ARE A REPEAT CUSTOMER, ALL ORDERS WILL BE SHIPPED TO BILLING
ADDRESSES WHICH MATCH AVS ADDRESS RECORDS.

4.  Do You Have A Picture Of The Import Anime DVD Gatefold Packaging?
Below is a picture of a 3 DVD "gatefold" package.  Please Contact Us if you want a picture
of another set:

5.  Do you have additional pictures or song lists for Time Life CD sets?
Please visit www.timelife.com for exact product listings and song lists.  We sell the EXACT
same authorized sets.  Our Time Life sets ARE NOT imported, but from exact same US
distributor as timelife.com and the "as-seen-on-tv" sites.  

6.  Are your DVDs new or used?
Everything we sell are brand new and factory sealed.

7.  Why when I try to order something but it doesn't appear in my cart?
The item is temporarily out of stock - everything is usually restocked within 7 business days.

8.  I live in Canada, how do I enter Postal Code and Province?
Postal Code should be entered in ZIP CODE field and Province should be entered in
STATE field.  Be sure to use the drop down box to select CANADA.  

9. Are payments secure on this website?
Absolutely.  We use industry-standard SSL encryption to transmit credit card information
securely from your computer to our credit card processor.  This is a Yahoo built site;  Yahoo
owns the industry leading encryption companies whose technology is used throughout the
payment process.   To protect all users, we utilize CVV (Card Verification Value) which
matches the credit card number with a 3 digit security code that appears on the back of the
credit card.   We also use the AVS (Address Verification System) which matches the billing
address input by the customer to the credit card cardholder’s address information on file
with the issuing bank.     *** Charges appear as DVD GIFTSETS or KCDVD.COM on your
statement ***

10. Note on Hentai (Adult) Purchases (NO PAYPAL ALLOWED):
If you purhcase ANY Hentai DVDs (Adult) on this website you CAN NOT use Paypal to
purchase these items, you must use Credit Cards direct, Yahoo Payments or a
check/money order.  Paypal does not allow any adult related items to be purchased using
the Paypal method.  Any orders indicating Paypal and with Hentai DVDs on the order will be
cancelled - no exceptions.    

11. Anime DVD:  Note on Gatefold vs Keep Cases and Covers:
We guarantee the content listed and dub/sub options will be exactly as stated on the
website, HOWEVER, the box covers and box types (gatefold vs keep case) may vary.  Many
companies are moving away from gatefold packaging to keep cases, but not all.  We strive
to ensure the best prices.  

12. Ordering from Europe?  Click HERE